Privacy Policy

Introduction

Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online forms, schedule a consultation or appointment, communicate with our office, or otherwise interact with Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio.

Please read this Privacy Policy carefully. By using our website or services, you acknowledge the practices described in this Privacy Policy.

Contact Information

If you have questions or comments regarding this Privacy Policy or our privacy practices, please contact:

Collection of Your Information

We may collect information about you when you visit our website, submit an online form, request a complimentary consultation, schedule an appointment, or otherwise communicate with Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio.

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Appointment or consultation information
• Information you voluntarily submit through our forms
• Communications you send to our office

You are not required to provide personal information; however, choosing not to provide certain information may prevent us from responding to an inquiry, scheduling an appointment, or providing certain services.

Mobile Phone Information

If you provide your mobile phone number and opt in to receive SMS communications, Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio may send you text messages related to appointment scheduling, appointment confirmations and reminders, treatment information, follow-ups, orthodontic care, and other relevant communications.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Automatically Collected Information

When you access our website, certain information may be collected automatically, such as your IP address, browser type, operating system, access times, device information, and pages viewed.

This information may be used to operate, secure, analyze, and improve our website and services.

Why We Collect Your Information

We may collect and use personal information for purposes including:

• Providing orthodontic services and patient care
• Responding to inquiries about Invisalign, braces, and other orthodontic treatment
• Scheduling complimentary consultations and appointments
• Managing and confirming appointments
• Sending appointment reminders and follow-up communications
• Communicating information related to treatment or orthodontic care
• Responding to questions and requests
• Processing payments and billing
• Improving our website, communications, and services
• Maintaining the security and operation of our website
• Complying with applicable legal and regulatory requirements

How We Use Your Information

Information collected through our website and services may be used to:

• Schedule and confirm consultations and appointments
• Send appointment reminders
• Communicate by phone, email, or SMS when appropriate
• Provide information about Invisalign, braces, and orthodontic treatment
• Respond to inquiries and service requests
• Provide treatment-related updates
• Process payments and billing
• Improve our website and patient experience
• Analyze website usage and performance
• Maintain the security and operation of our systems
• Comply with applicable laws and legal requests

SMS Communications

SMS Consent and Opt-In

Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio will send SMS communications to individuals who have provided their mobile phone number and consented to receive text messages.

Opt-in methods may include submitting a website or consultation form with an SMS consent checkbox, completing an in-office form, or otherwise expressly requesting or agreeing to receive SMS communications.

SMS consent checkboxes on our online forms are not pre-selected.

Messages may include:

• Consultation and appointment scheduling
• Appointment confirmations
• Appointment reminders
• Treatment-related communications
• Follow-up messages
• Orthodontic care information
• Responses to inquiries
• Other communications related to Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio's services

Message frequency varies. Message and data rates may apply.

Mobile Information Privacy and Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio does not sell or rent mobile phone information for marketing or promotional purposes.

SMS Opt-Out

You may opt out of receiving SMS communications from Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio at any time by replying STOP to any SMS message you receive from us.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After that, you will no longer receive SMS messages unless you opt in again.

You may also contact our office regarding your communication preferences:

• Phone: (714) 919-9123
• Email: contact@scandortho.com

SMS Help

If you are experiencing issues with our messaging program, reply HELP for assistance or contact Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio at:

• Phone: (714) 919-9123
• Email: contact@scandortho.com

Carriers are not liable for delayed or undelivered messages.

Disclosure of Your Information

Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio does not sell or rent your personal information.

We may disclose information when reasonably necessary for legitimate operational, legal, or service-related purposes as described below.

Service Providers

We may use service providers that assist us with functions such as appointment scheduling, website hosting, communications, payment processing, customer service, or other business operations.

These providers may access information only as reasonably necessary to perform services on our behalf and are expected to appropriately safeguard information provided to them.

Text messaging originator opt-in data and consent will not be shared with third parties.

Legal Requirements and Protection of Rights

We may disclose information when required or permitted by law, including when reasonably necessary to:

• Comply with legal processes or governmental requests
• Respond to subpoenas, court orders, or other lawful requests
• Protect our rights or property
• Protect the safety of our patients, employees, users, or others
• Investigate suspected fraud, abuse, or violations of our policies

Data Retention and Deletion

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, and comply with applicable legal and regulatory obligations.

If you would like to request access to, correction of, or deletion of certain personal information, you may contact us at:

• Email: contact@scandortho.com
• Phone: (714) 919-9123
• Mail: 2668 N Tustin St, Orange, CA 92865

Certain information may need to be retained when required by applicable laws, regulations, administrative requirements, or other legitimate obligations.

Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights regarding your personal information, including the ability to request:

• Access — You may request information regarding personal data we maintain about you.
• Correction — You may request correction of inaccurate or incomplete personal information.
• Deletion — You may request deletion of certain personal information, subject to applicable legal and regulatory retention requirements.
• Communication Preferences — You may opt out of non-essential communications from Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio. For SMS communications, reply STOP to unsubscribe.

Security of Your Information

Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help operate the website, understand how visitors interact with it, remember preferences, and improve the user experience.

Depending on the technologies used on our website, third-party services may also collect information about website interactions in accordance with their respective privacy practices.

You may be able to control certain cookies through your browser settings.

Third-Party Websites

Our website may contain links to third-party websites or services.

Once you leave our website, information you provide directly to another website or service is governed by that third party's privacy practices.

Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio is not responsible for the content, security, or privacy practices of third-party websites or services.

International Data Transfers

Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio operates in the United States.

If you access our website from outside the United States, information you provide may be transferred to, stored, or processed in the United States.

Children's Privacy

Our website and online services are not intended to independently collect personal information directly from children without appropriate involvement or authorization from a parent or legal guardian where required.

Because orthodontic treatment may involve minors, parents or legal guardians may provide information on behalf of a minor for purposes such as requesting information, scheduling consultations, or coordinating orthodontic care.

Changes to This Privacy Policy

Nicole Haydt DDS MS INC DBA SCAND Orthodontic Studio may update this Privacy Policy periodically.

When changes are made, we may update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact: